Reading COAs at the Counter
How to use a Certificate of Analysis as a customer-service tool — explaining lab data in plain English.
About this course
Customers increasingly ask for the COA. The ones who do are usually your best customers — repeat buyers, medical patients, careful consumers. Being able to read a COA fluently and translate it for them is one of the highest-leverage skills behind the counter.
This short 4-lesson course teaches you how to read any COA quickly, explain potency math without making customers’ eyes glaze over, talk about terpenes in useful customer-friendly framing, and handle “is this safe?” questions with confidence.
Free to enroll
Sign up for a free Sativa University account to track your progress, save your place, and earn your certificate.
Earn your certificate
Pass the final exam with 70% or higher to receive your Sativa University Certificate of Completion. The exam covers all five lessons and takes about 10 minutes.
