Super Duper

Burger was good but nothing special. It needed salt. The chicken sandwich looked great however, it wasn’t. Seemed undercooked so I returned it. They made a fresh one. Equally disappointing. Stringy, rubbery and just inedible.

Been coming here for years now and have had beyond superb service whether ordering or picking up my food. Today I told the counter woman she wasn’t doing a good job because she saw me waiting around, had lots of down time, had my order waiting on a high shelf the whole time and never thought to ask what I was waiting for. Her coworkers are always aware of everything and manage that counter so well and with enthusiasm and professionalism. The manager Laura came by and told me not to talk to her workers like I did. More unprofessional than her worker apparently, go only lacked the innate sense of service and helpfulness with the public. LAura took my photo and told me never to come again. Didn’t think at all like a manager representing her owner. Didn’t think to ask about my concern or to even try in the slightest to rise above it, rise above what she saw as my bad behavior. Definitely not someone I’d hire to represent me if she can’t think professionally on her feet. And while she photographed me, she scurried away when I tried to photograph her. But I got it eventually.

Super Duper Burgers was a spot I tried for the first time after checking out the area and needing a quick bite. Overall, the experience was fine, but nothing really stood out as memorable. It feels like a solid neighborhood burger joint, just not one that immediately hooked me. The service was good, and the staff were friendly and welcoming, which always makes a difference. Ordering was easy, and everything came out in a reasonable amount of time. From a service standpoint, I really have no complaints. As for the food, it was okay but not something I’d go out of my way to get again. The garlic fries were soggy, the chicken sandwich was so-so, and while the burger was decent, I’ve definitely had better elsewhere. Nothing was bad, it just didn’t wow me. That said, the place clearly has a loyal following, and I can see why some people enjoy it. It’s casual, approachable, and consistent, which counts for a lot. While it wasn’t a standout for me personally, I’d still recommend checking it out and seeing what you think, everyone’s taste is different, and it may hit the spot for you.

Loud music drown out conversations, makes it hard to hear your number call also. Burgers are not special or standout but I appreciated how hot they arrived, still steaming hot, love it. I ordered the basic to see how well it was seasoned since they are voted to be #1 for 2 years. Good amount of salt but lack flavor. Same with the truffle burger. Garlic fries had a good amount of fresh (real)garlic butter (though I'd love to have more garlic on mine, enough to rebel vampires) topped with cheese. I prefer it to be melted more rather than just dump it on the fries. I gave 4 stars because I appreciated how hot the food was & the garlic :)

The burgers were absolutely delicious — juicy, flavorful, and perfectly cooked! The ice cream was amazing too, super creamy and refreshing. On top of that, the service we received from Julián was outstanding — he was friendly, attentive, and made our visit extra enjoyable. Definitely coming back!