Dank in the Box

Me and my bf tried it for the 3rd time after they continued to mess up late night and the shift lead Jesus once again was the absolute worst. Two nights ago the lady he referred to as the manage couldn’t speak English got my order wrong as he charged me and handed the food. We checked it and wasn’t what we order but he kept our receipt so as we ask to pay the difference for the right meal he looked at me and said the manager left and he couldn’t do nothing about it. I demanded the right order as he gave me a small cheese burger instead of the new loaded box. I even asked to refund the wrong burger and charge the right one I asked three times please being completely nice. And he kept denying me saying he couldn’t do it so I asked for the manager who he said left the building. Crazy cause I said fine can I have my receipt then fing sake mad at this point I did start to loose my cool as he now said over and over to respect him escalating it quick. I can no longer come here after his shift alone messed up three times and he’s always rude. I even asked how he is a shift lead who doesn’t know how to do a simple transaction but him the manager and the cook can stand in a circle talking while getting peoples orders wrong… absolutely disgusted with his service. I have to ask him for the gm or dms info for him to even think about giving me the right food…

February 19, 2026, 3:00 PM As a loyal customer of Jack in the Box, I thought my bike was basically part of the family, but apparently not. On a torrentially rainy day, the manager decided it was the perfect time to kick me out, with the kindness of a security guard. Despite being a 13-year-old regular, the courtesy was nowhere to be found, and apparently, not having my parents with me made it even worse. What a fantastic lesson in customer service!

The drive-thru driver cut me off when I was at the window. The order modifications were ignored and the sides were wrong. Look at the ticket and the order on the picture.

So every time I go here, the cashier who takes my order is always friendly. But the food comes out cold. So recently I've been going, I tell them to please make my order fresh. A couple of times is been fresh, and once it twice it's not. So hit or miss tbh. I go to this one because it's on my way home.

I don’t often eat at fast food but I think I will stop altogether… Disgusting. I had to tell them to wash their hands before they packed my food… they were handling trash and then started to pack the food right away. Disgusting. The salad was old literally brown leaves and the box was dirty inside with some white powder/dust. Plus some fries were burnt to crisp! Disgusting.