March and Ash - Sabre Springs

This dispensary is very expensive. They charge $45 for the same exact cartridge I get for $30 at my usual spot. Even with the 30% off first time patient deal I still ended up paying a little more than I usually do lol. On top of that the workers had an attitude, which was strange because dispensary workers are always the chillest people.

Great customer service from Budtender Raymond ! Not bad prices , fast Service with a decent selection at this location! Overall March and Ash stores don’t disappoint

David S. at the Sabre Springs location was a tremendous asset in supporting my needs. From greeting me as soon as I entered the main room, listening to what it is Im specifically looking for, guiding me through options within my range of intrest, providing knowledge on the endocanabanoid system/olfactory nerve/terpenes, allowing me the time/space to come to my own decisions, and making sure it is known that I have associates to help me complete my transaction as he addresses others needs. As someone with a minor amount of knowledge within the domain of cannabis, David's presence was the determining factor to a desired and aligned outcome of why I came to a dispensary in the first place. Thank you☀️

You matter until you don’t This is critical information to know about who you are giving money to. Below are the facts. But TLDR, even if it feels friendly and like your second home for years, when faced with an opportunity to return loyalty, the manager, Richard, won’t. But, most importantly, he won’t be even remotely warm about it. And you may very well walk away feeling belittled and insignificant and a little taken advantage of. You may feel condescended to and if you’re a woman you might question what a woman might question. But you will absolutely feel disposable. The day of the incident, I wrote the following statement of facts: I’ve been a regular loyal customer of my dispensary for 3 years. I’ve spent a lot of money at my dispensary over the last 3 years. The staff, especially the security officer recognize me when I walk in. My visit prior to this visit I had forgotten my identification but the door attendant was understanding and let me tell him my drivers license number and show him my debit card with my name on it as a one time exception since they did know me. (See below note.) Today’s visit to the dispensary started the same as all of my other visits until I encountered Richard, the lobby attendant and manager of the dispensary. I realized I hadn’t put my ID back in my purse and explained to him that I didn’t have ID, but I did know the number and could show him my big stack of cards with my name on them. And that they were able to do it as an exception before by looking it up. Richard’s response was to tell me he couldn’t make an exception because an exception had already been made. I pleaded with him to please give me an exception and that I swore it wouldn’t happen again. When I asked for a second he replied that they had already. I attempted to reason with Richard that it was obvious who I was. He stated that “you have to have ID to go places.” I replied that I understood that he has discretion and authority to make exceptions and that I was a regular who has spent quite a lot of money over the years at his dispensary. He reaffirmed his decision, speaking detached, unaffected, and unsympathetic. I left, telling him I wouldn’t be back. (I did have to come back with my ID because I didn’t have time to find a different dispensary in the time I had available. Richard was not present when I returned. On my way out, I told the security officer that I really appreciated him and how kind he had been to me over the years and to please let his manager know that I understood his authority and that I was a writer who would be writing letters and reviews.) This review is cross posted across platforms. Note: In hindsight I recall the original person who helped me had me pull up a photo of my ID on my phone. I didn’t remember that at the time of the incident today, but Richard did not offer any solutions to help me.

Always an amazing group of workers who really care about helping out the guests find what works best for them. David S. has helped me out a few times in the past but today he went ABOVE & BEYOND and really showed me some of the best product i can get for the price, taste & overall quality. Shout out to all the hard workers that are there! but especially David for always being so happy and helpful.