Trulieve - Fort Myers Cleveland

If you are heading into Trulieve, do yourself a favor and ask for Lisa. It is rare to find someone who balances professional expertise with such a genuine, welcoming energy. From the moment you walk in, Lisa makes the entire process feel seamless and personalized. She doesn’t just "ring you up"—she takes the time to listen to exactly what you’re looking for and provides insightful, tailored recommendations that show she truly knows the inventory inside and out. What really stands out about Lisa is her patience and transparency. Whether you are a regular or it's your first time stepping into a dispensary, she makes you feel completely at ease, answering every question with a smile and a level of care that is hard to find. Highlights of the experience: • Expert Knowledge: She can break down the nuances of different products effortlessly. • Efficiency: She manages the flow of the shop perfectly without ever making you feel rushed. • Kindness: Her upbeat attitude is infectious and truly brightens your day. Trulieve is lucky to have her on the front lines. Lisa is a true asset to the team and the gold standard for patient care!

I came in as a muv customer and spoke to Steve Rydell as my budtender. He was awesome, fun, well mannered, and a good conversationalist as well as a good salesman. I will be shopping at Trulieve from now specifically because Steve created a nice and welcoming experience. If you’re reading this Steve, thank you. You’re a chill guy and I’ll be coming back to see you again soon. -Brenon

Good product, but the staff isn't so friendly. New to the area, and came here for some buzz. The bartender had very minimal words, didn't appear to be happy. He also wasn't very thankful for leaving a few bucks in tip jar. When someone leaves you a tip, it's customary to say thank you. Big boy there doesnt seem like he fits the vibe check at this location.

Absolutely 💯 ridiculous. I always do an express order and I never get treated as an express. There were 6 walk in and 2 pickups and 2 express. Y would yall take the walking before the people who put in orders so as not to wait so long...just to be waiting longer than should have been. Also went out of order. Took 3 people that walked in AFTER ME AND THEY WERE WALKINS. Totally unacceptable. Express means just that's express....doesn't matter how ma y people r waiting. Supposed to take the express orders before walk ins. What is the point in making an order online and check in before entering the building? Make it make sense to me please

So slow North Fort myers is 10x faster. Line was out the door before people left and over 12 people waiting in chairs. Haven't called anyone back in 10 minutes.