Diem Cannabis - Lynn

First time in the shop, my customer service representative was absolutely outstanding and I really think he should get the $10 bonus regardless of one small issue that had nothing to do with him, but I bought a diamond infused payroll and it was completely just a box full of shattered glass with like the tiny glass fragments all over the damaged pre-roll definitely unspeakable in my opinion due to health concerns. Was welcomed by all staff had a spectacular experience felt welcomed prices were wonderful My only constructive feedback is that have somebody due away grocery check of the goods as they’re being picked to make sure that a customer doesn’t get a very expensive pre-roll covered in broken glass dust

What a great experience. From the moment I was greeted at the door, the vibe was amazing. No pressure, friendly, and helpful. My Budtender Robby took his time to answer all my questions and find exactly what I needed at a great price. My new favorite destination.

Steven K was awesome!!! I had an order to pick up but then noticed a special going for cartridges and he was quick to answer my questions and help me out! He was very nice and went above and beyond to get me what I asked for and needed! He was also super patient when I figured out they don’t have tap pay and had to activate my credit cards pin at the counter (whoops) !!! I look forward to going back and dealing with him again! Thank You Steve! He deserves a Raise Diem!!!

I absolutely love your employees at your Grafton Street Worcester dispensery. They are all very knowledgeable, upbeat happy and always smiling. Ready to help you with all items for sale. I tell all my friends to come here. All of you are awesome thank you for all you do everyday.

Samantha is awesome everytime I come in! I wasn’t sure what I wanted and Sam helped me pick exactly what I needed and I ended up buying more than I expected! Top tier service 5/5!!