Shangri-La - Cleveland

Great price and people. Had a very smooth and nice interaction getting in and Matteo who assisted my purchase was very helpful and got me some amazingly priced edibles. Excited to come back to try and learn more from them!

Had a great experience Sunday night for first time as out-of-state visitors. Brittany checked us in and also handled our orders. Super friendly, knowledgeable, and helpful by offering recommendations for flower. There's a large variety of brands and products, and the transaction was easy. Will definitely be back! The ATM inside was convenient, just fyi there's a $3.50 fee.

I'm up from Oklahoma for my sister's heart surgery. We have been here longer than expected but we are heading in the right direction❤️ BUT‼️ My vape finally gave up the ghost after being here a couple weeks. I was sad all day. But then I heard about you guys so I hurried up and got in an Uber😂 This is a really nice store and the budtenders were all so nice and seemed like they were all very happy to be working there! I imagine this would be a great place to be a budtender😁 The vape and the jay I purchased today were exactly what I was looking for. I won't say what hotel I'm staying at because I don't want to cause anyone any issues. But just know, whoever you are that is reading this review, the cleaning staff there HIGHLY recommended you all. 4 out of the 4 I asked for a recommendation said Shangri-La and you all did not disappoint! 😂 Thank you so much for a great shopping experience for my 1st time shopping at any dispo in Ohio. You all were lovely and your cannabis is amazing💯☺️💚 If I'm ever back in Cleveland you guys will be one of my first stops.

10/10 experience. I went into the dispo not totally sure what I wanted and Matteo went above and beyond. I spent a good chunk of time asking about different products holding up his time and he kept running to the back to show me everything new they had that matched my interests — I must’ve sent him back there like 2–4 times 😭 Matteo was so nice and patient!! On top of that he made sure I got the best deals possible and spent a good chunk of time explaining to me what I would be feeling between different products and giving me advice. You can tell he genuinely cares about helping people and knows his stuff. Such a sick experience overall I will definitely be back.

Staff was very friendly and I’m not really sure if this is typical here since I’m from St. Louis, but I went in tonight to get edibles and when I opened them the look/texture of the edibles was different than I expected. The taste was really off putting and the consistency was like a really sugary melted laffy taffy. I was so thrown off by the taste/texture that I decided to look at how old they were. They were tested on April 4th, 2025 and packaged on April 15th, 2025. That’s almost 11 months ago and I’m a tad disappointed the product I was given was so old and it took the bud tender over 5 minutes in the back to grab them. Not sure about the efficacy yet since I just ate some but I bought two bags and I’m not sure if I’ll eat the 2nd bag. EDIT: After looking at another one, I’ve come to realize that they are 100% melted, it’s so hard to even open them up. The second picture is proof.