Smokey J

I went to Smokey Js smoke shop to buy a vape product with nicotine inside called Flum Float Lime Romance. As I was purchasing a flum lime romance, the employee waiting to receive payment decides to open the package inside the store without asking me first which threw me off guard. I asked why he did that and he said he does this for every customer that comes into his shop. I payed no attention to it. When I left the shop I attempted smoking this product and then I started coughing which didn’t make sense. (*side knowledge* I know it’s bad for my health but I’ve been smoking this specific brand for 2 years so I’m confident on how it should feel when you inhale the smoke, if that makes sense) I realized there was something wrong so I kept trying to hit it and it kept making me cough. So I went to a friends house because I thought maybe it could be my health deteriorating so I asked him to hit the vape and to no avail, he was coughing too. Instinctively we both said at the same time that it’s a fake product. So we went back to Smokey J Smoke Shop together to confront the business. As I walked into the establishment it was the same vendor that sold me the vape. I requested a refund/replacement vape in the most respectful way I could think of because I wasn’t sure if they had done this on purpose or if this was unintentional. That’s exactly when the employee said we cannot refund products that have been opened and you left with. I lost it, because initially they opened the package inside of the store without my consent which already triggered a red flag in my head that something shady was going on, however I disregarded those prejudgments to give the business the benefit of the doubt. The employee then told me to leave the store before they call the cops. I didn’t want to cause any problems, I only wanted a refund/replacement and came with the understanding that I wouldn’t receive anything, however the aggressive response he gave made me assume this is all intentional. I’ve never in my life been disrespected and disregarded the way that this business treated me. I can always look over lack of respect and decency. However this is an establishment that is required by law to follow certain guidelines for the health and safety of the customers. What I felt today was the disregard for human life. Understandably I was angry with every right to be, however if you look at this from a third person perspective, and objectively, this business is breaking the law with immunity. If they think they got away with it through me imagine the countless other regular people that come here without a clue of what’s happening. Please, please investigate the claims I’ve made today. Yes it’s my word against theirs, and mine is subjective based on the experience I had at the store, however companies like this should not be allowed to choose when and when not to follow the law. Thank you for your time. This is the message I sent to the city of San Diego, explaining the experience I had underwent at Smokey js. Don’t ever go here they sell fakes, fakes kill people.

I was looking at some incense and I was walking in and out of the store. The person working there got mad for that reason and told me to leave. The reason why I'm leaving this one star is not because he kicked me it out, it's because he was swearing (cussing) at me to leave.

I never thought I would see the day when I could go into a shop just like Starbucks and order weed. It's a beautiful, classy facility with a friendly, professional staff. Great location! Bring your ID proving that you're 21 and you're in!

This is your friendly neighborhood smoke shop. Their staff are super friendly, welcoming and knowledgeable in regards to their products. My visits are always pleasant and I look forward to going back. Keep up the good work you guys!!!

They are the best girls in town! Customer service to perfection, very knowledgeable and kind. The owner is alright too. But the two girls are fantastic!