Smooth Leaf Tobacco

Chill people and in my opinion, good service. Someone recommended going to them and I would like to do the same by leaving a review. 👍

I had an incredible experience at Smooth Leaf Tobacco, thanks to Marouf! Visiting all the way from Ireland, I was amazed by his exceptional customer service. Marouf's helpful and polite nature truly made my visit memorable. He went above and beyond to assist me in finding the perfect gift. His brilliant impression of California's hospitality added an extra layer of warmth to the atmosphere. I highly recommend visiting Smooth Leaf Tobacco and having the pleasure of being assisted by Marouf – a true gem in the heart of California!

Customer service here has gone absolutely downhill. Not only do they sell broken disposables, they accuse customers who bring them in asking for not a refund but an exchange the very next day of breaking the device even though it is sealed. After speaking to many individuals who have recently purchased from here, it’s pretty safe to say that Smooth Leaf now sells old, broken disposables and will not exchange or refund. That being said, their glass pieces and other equipment is nice but being accused of breaking a disposable or not purchasing it the day before when I have the receipt is a terrible experience and I hope that everyone stays aware of this and perhaps it is time to move onto other smoke shops.

Best selection of everything smoke related. Tons of glass at great prices. Shop owner offered bundle deal when buying dab rig and starter kit. If you're close your in luck if your near it's worth the drive.

I use to go to this shop all the time. However, I've moved pretty far from San Ramon. I try to get here once every quarter and buy as much items as needed. They are very nice people and very helpful. I am a huge fan of these guys. My experience with other smoke shops is never the same. There is always awkwardness in other stores and people that don't even try socializing. These guys are always customer service oriented and very friendly. I usually get serviced by Mahroof who is always helpful and even walks me to the door when I buy my merchandise. My best experience that I can share was one time when I visited the shop. Mahroof was helping me and I was trying to get over a cold. While I was looking for the items I needed... he stepped aside and a few minutes later he brought me some hot tea and honey. I will never forget that. Thank you for treating me so well. I appreciate you and Smooth Leaf team.