Smoke Shop Vail Ranch

Decently priced and the staff is always very friendly and attentive. This is my go to spot on this side of Temecula.

The older lady at the front sold me a slurp terp that was too small for my piece. I went back to the store to get a bigger size and When I asked if she had any other sizes, she said no that all the new ones come in this size Only, which is incorrect. I didn’t argue that point I just asked for my money back and she continued looking for a size she already told me she didn’t have. I used card so when I said I needed to give her my card she said no I’ll give you cash gave me 37 dollars back when my total was 38.95. She shorted me the card fees… She said she doesn’t carry the size for my piece and that was it. I won’t go here again. She didn’t offer a solution she just kept my 1.95 and basically told me she didn’t see a need to carry different sizes. Poor business.

Best smoke shop in town! The customer service at the shop they go on and beyond the call of duty. If you have special request, they’ll do everything possible to accommodate in finding your products that you request. It’s conveniently located and parking is fabulous.

Over priced.. but that’s ok.. I bought this cigarette tobacco I get home trying it and it’s dry/taste is horrible..she won’t take it back with very aggressive attitude, her reason was I don’t know you..!!! Then found out that you can tell the date that it was made from the bar code below.. I’ll let you have fun with that one..

I bought a "cookies" pen here for $27 on Sunday because that was the "best" one they have because the other one was "bad" . The pen only lasted till Thursday before it killed itself. Wasn't that even good of a pen anyways the piece that holds the cart fell of constantly and the wire ended up falling apart entirely. Save your money and go somewhere else.