Lava Smoke Shop

First time stopping in today. Had the pleasure of being assisted by a girl name “E” From the moment I walked in, she greeted me with a warm smile and a friendly demeanor. She was incredibly knowledgeable about the products I needed and took the time to answer all of my questions with patience and clarity. It's clear that she cares about customer satisfaction and wants to ensure that everyone leaves happy with their purchase. Her recommendations were spot on, and I left feeling confident in my choices. I look forward to returning to the shop and receiving her excellent service again. Highly recommend!

Stopped by the first time last week, and it was gorgeous. Everything was so well organized and clean. The selection and variety of products was great. But the best part was the top notch customer service. Celine helped me out and took the time to show me a bunch of different options and gave great input. My first time buying a glass piece and I left feeling awesome about my choice. 100% would recommend and come back :)

I was visiting from Idaho and went in to get a coil and vape juice. Staff were super friendly, fast and knowledgeable with decent prices. They also had a great selection. I was probably in and out in less than 2 minutes. Also, the shop was super clean and very organized. I'd recommend it to anyone in the Waterbury area.

Went here for vape juice and almost every bottle I asked to look at was expired. Years out of date not just months, one bottle was from 2018!!!! Selling expired consumables is trash behavior 🗑🚮

This is not a place for children, I have seen children allowed in with their parents on too many occasions. Absolutely no excuse for me to see children in a 21+ store!!