Burner's Smoke Shop

Juan was AMAZING at helping me and my friends out pick out bags in a short time period that we needed them in. We called ahead and he was very knowledgeable about his products and suggested we check out his shop. He was very personable and friendly, he enhanced my total shopping experience. Such an amazing vibrant soul. 6/5 would definitely go back if he was working there again. He is Burners. This place would be nothing without Juan.

Just flew into town tonight, first time in Chicago… it’s been a rough day, to say the least. The guy at the counter was extremely prompt and helpful, had me feeling extra cared for. The shop had exactly what I needed and for waaaaaaay less than I was expecting 💚 thank you!

Be careful with the staff. I went in for a one hiter thought for the price $15 it was going to be great.I was wrong. Not worth it. The quality they sell at the price is not worth it or they pick and choose who they overcharge.

Have been coming since they opened the Bridgeview location. Just purchased 3 vapes and 1 of them is not working properly. Went back to let them know and they did not want to help in any way. I will not be going to the Bridgeview location any more horrible service.

The man working on Aug. 29th around 3 pm was not satisfactory. I told him I wanted Mexican mango which was out of stock and he said let me get you something comparable/ I said I’ve already paid for a vape that I wasted my money on and did not want to do that again. He gave me a vape that he said tasted just like the Mexican mango. It WAS Not at all what I wanted. He said you bought it and that’s it! Poor customer service and rude. I will never step foot in that place again and none of my friends will go there again..