VIP Smoke Shop & Gifts

OVER PRICED. Said my cheap cigs are almost $9 a pack. 2 blocks over at Liquor Barn theyre $4.03. I get marking things up but more than DOUBLE???? Wow. Not me 😂

The price gouging is out of control at this place. Almost everything is 2-3 times the actual price. If you care about your money, never ever shop here. They are the only place downtown that sells tobacco and other vape/kratom smoking supplies and materials and that stay open relatively late, so they take advantage of that by blowing the price up to sometimes triple the amount. When I asked why, the “owner” said they pay an “entertainment zone tax”😂 I have a business in the same area but on a busy street and trust me, Louisville doesn’t have an “entertainment zone tax”. My advice would be to take the extra couple of minutes and look for any place to buy your products other than here.

Closing time is midnight, according to the website. Walked out of my way, in the rain, in a city I'm unfamiliar, to get there. Arrived at 11:45 and everything was locked and the lights were off. DO NOT RECOMMEND.

A very nice girl helps me pick out a battery earlier today. Unfortunately she sold me the wrong kind as I was clueless to what I needed for my cartridge. I tried to take it back 2 hours later and the rude gentleman who has no sales skills or personality is very short. Said there are no refunds and sorry about my luck even though I was sold the wrong item by the store employee. I've spent hundreds in this place but I will definitely be going out of my way to spread the word on their shady and immoral business practices. Stay away. They are crooks that mislead uninformed consumers to gain any dollar they can.

One of the best smoke shops we've had the pleasure to visit. The woman working the store when I arrived Ms. B. was super friendly and seemed to enjoy her job. And the younger gentleman who took her place Nate. Was especially helpful when I had a hundred questions about devices and accessories. Thanks for your hospitality and for sharing a wealth of knowledge, it was a learning experience. I will be coming back anytime I'm needing one of your many products.