Planet X Smoke Shop

My one stop neighborhood smoke shop I love dealing with them mainly because of their customer service and if they don’t have it, they will get it for me if you’re going there and not too familiar With hookahs, they have all the knowledge and will tell you the best one to get even if you go home and decide it’s not working properly. They are more than happy to help you out just so you leave as a happy customer you guys have got me for a customer for life check them out and thank me later people

Great prices, cigar storage, awesome customer service. Super clean and organized environment. I felt welcomed and valued

Service very fast very reliable, helped me with exactly what I wanted

Service is great! Best place in the city.

If I could give zero stars, I would. On my way home from work, I stopped and decided to get a new vape. Everything was going fine until I opened the vape and it did not pull. After him fiddling with it for a couple of seconds, it worked. First I asked for a receipt and he acted like he didn’t know how to get me one. Then I asked him a simple question which was if I leave here within 24 hours and it stops working can I come see you about the issue because I’ve had that happen before. Once I asked that his entire demeanor changed, he began to yell, snatched The vape out of my hand and angrily threw my money Back at me. My total was $36.22, the money He threw back at me was $33. I almost decided to just leave, but instead, I went and stood my ground Let him know that that is poor customer service And that I will not Be patronizing his business ever again. If you wanna be treated with common decency and just a drop of respect, I suggest you do not spend your money here.